Support Commands
Get help, create tickets, browse FAQs
Support Commands
Get help when you need it.
/support
Open the support menu with options to:
- Create a new ticket
- View your tickets
- Browse FAQs
/faq
Browse frequently asked questions by category.
Categories include:
- Getting Started
- Trading
- Deposits & Withdrawals
- Account & Security
/tickets
View and manage your support tickets.
What you can do:
- See all your open tickets
- View ticket status
- Reply to tickets
- Close resolved tickets
/done
Exit ticket reply mode after responding to a ticket.
When you're replying to a support ticket, use /done to exit reply mode and return to normal bot commands.